We’d love to hear from you

Interested in investing? Have a question? Got some feedback? We’re delighted to hear from you! Whether you’re curious about our services, seeking a business partnership, or even reaching out for press-related matters, we’re fully prepared to address any and all inquiries.

Toll Free Number: 18001231540

New KYC Support

Parikshit Lahiri

9903999060

helpdesk@smifs.com

Business Development

Sandipan Chatterjee

9748899161

business.development@smifs.com

Mobile Application Support

Bidyut Manna

9748899160

Systems@smifs.com

Feedback

Abhishek Purohit

9830121215

feedback@smifs.com

    Get in touch!

    We want to hear from you. Let us know how we can help.







      Get in touch!

      We want to hear from you. Let us know how we can help.







        Get in touch!

        We want to hear from you. Let us know how we can help.







        Helpdesk at SMIFS

        Clients of SMIFS Limited can approach the Customer Care Desk at the below-mentioned Contact Numbers and/or write to the dedicated E-Mail Id. for resolution of their queries.

        Escalation Matrix At SMIFS For Service & Grievance Redressal

        Working Hours: 10:00 AM to 7:00 PM

        Details of Contact Person Address Contact No. Email ID
        Customer Care – KYC Related Queries Ms. Triparna Chatterjee Vaibhav, 5th Floor, 4, Lee Road, Kolkata – 700020 033- 4057 2645 / 18001231540 helpdesk@smifs.com
        Customer Care – Transaction Related Queries Mr. Manish Ojha Vaibhav, 5th Floor, 4, Lee Road, Kolkata – 700020 033- 4057 2625 / 18001231540 helpdesk@smifs.com
        Customer Care – Risk Management & Surveillance Queries Mr. Maloy Chakraborty Vaibhav, 5th Floor, 4, Lee Road, Kolkata – 700020 033- 4011 5462 / 6634 5461 rms@smifs.com
        Customer Care – Fund Settlement Related Queries Mr. Joydev Bose Vaibhav, 5th Floor, 4, Lee Road, Kolkata – 700020 033- 4011 5426 / 6634 5426 payments@smifs.com
        Customer Care – Demat KYC Related Queries Ms. Divya Yadav Vaibhav, 5th Floor, 4, Lee Road, Kolkata – 700020 033- 4057 2685 / 18001231540 helpdesk@smifs.com
        Customer Care – Demat Transactions Related Queries Mr.Koustav Chatterjee Vaibhav, 5th Floor, 4, Lee Road, Kolkata – 700020 033- 4057 2631 / 18001231540 helpdesk@smifs.com
        Customer Care – POA Related Queries Ms. Akancha Mishra Vaibhav, 5th Floor, 4, Lee Road, Kolkata – 700020 033- 4057 2635 / 18001231540 helpdesk@smifs.com
        Customer Care – IPO / Buy-Back/ Tender Offer Related Queries Mr. Manish Ojha Vaibhav, 5th Floor, 4, Lee Road, Kolkata – 700020 033- 4057 2625 / 18001231540 helpdesk@smifs.com
        Customer Care – IT Systems Related Queries Mr. Bidyut Manna – Day Shift
        Mr. Lallit Kumar Das – Evening Shift
        Vaibhav, 5th Floor, 4, Lee Road, Kolkata – 700020 033- 4057 2659 / 4011 5459 / 18001231540 systems@smifs.com
        Head of Customer Care Ms. Debjani Sen Vaibhav, 5th Floor, 4, Lee Road, Kolkata – 700020 033- 4011 5401 / 66345401 smifs.compliance@smifs.com
        Compliance Officer Mr. Sudipto Datta Vaibhav, 5th Floor, 4, Lee Road, Kolkata – 700020 033- 4011 5404 / 6634 5404 sudipta@smifs.com
        Managing Director Mr. Ashiwini Kumar Tripathi Vaibhav, 5th Floor, 4, Lee Road, Kolkata – 700020 033- 4011 5422 / 6634 5222 kmp@smifs.com

        In absence of response/complaint not addressed to your satisfaction, you may lodge a complaint with SEBI at https://scores.gov.in/scores/Welcome.html or Exchange at https://investorhelpline.nseindia.com/NICEPLUS/. Please quote your Service Ticket/Complaint Ref No. while raising your complaint at SEBI SCORES/Exchange portal.